Website Terms and Conditions of Use
Last Updated: 07 July 2026
Welcome to Print (accessible via www.priner.store ) . The Website is owned and operated by Print ("we", "us", or "our"). These Terms and Conditions ("Terms") govern the relationship between Print, users who browse the website ("Users"), buyers who purchase items ("Customers"), and independent third-party sellers who list products ("Vendors").
By accessing, browsing, or placing an order on this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Website.
1.1. Print is an online multi-vendor marketplace platform. We host independent third-party Vendors who display, market, and sell their own customized clothing, accessories, and printed merchandise.
1.2. When a Customer purchases a product on the Website, the contract of sale is formed strictly between the Customer and the specific Vendor. Print acts solely as an intermediary marketplace infrastructure provider, payment platform manager, and logistics coordinator.
2.1. All product prices displayed on the Website are set by individual Vendors and are subject to change at any time without prior notice.
2.2. Product prices displayed on the storefront exclude delivery charges, which will be calculated and added to the total basket value at checkout.
2.3. Errors and Omissions Excepted (E&OE): While we endeavor to ensure platform accuracy, neither Print nor its Vendors shall be bound by any blatant typographical or system errors relating to pricing, stock availability, or descriptions on the Website. Print reserves the right to cancel any order originating from a clear pricing system glitch without liability, and will issue a full refund to the affected Customer.
3.1. All payments made by a Customer at checkout are processed securely via our fully PCI-compliant payment gateways and are held within a secure platform escrow system ("the safe").
3.2. Funds are held securely by Print and are only routed or disbursed to the respective Vendor after the order is fully fulfilled (marked as "Shipped and Received"). This transactional infrastructure is built strictly to guarantee financial security for the Customer.
4.1. Estimated shipping and delivery range dates provided at checkout are estimates only. Invoices and tracking metrics will be sent to the Customer via automated email and/or WhatsApp communication pathways.
4.2. Late Shipments: Print handles final warehouse bundling and third-party courier dispatching. Print assumes zero legal or financial responsibility for late deliveries or shipment issues resulting from force majeure, courier company operational backlogs, or independent third-party Vendor production delays.
5.1. In compliance with Section 44 of the Electronic Communications and Transactions Act (ECTA) and the Consumer Protection Act (CPA), Customers have a right to return products that are physically defective or materially fail to match their product descriptions within a reasonable timeframe.
5.2. Custom-Print Exception: In terms of South African consumer law, personalized, bespoke, or custom-printed goods manufactured to a Customer’s explicit specifications are excluded from standard "change of mind" cooling-off return windows. Customers do not have a legal right to claim a refund or exchange simply because they changed their mind or chose the incorrect size during checkout, unless the physical garment contains a material manufacturing defect.
5.3. Processing approved refunds:
6.1. Where the Website allows Customers to upload original files, graphics, or logos to be printed on apparel, the Customer assumes 100% legal and financial responsibility for the images they upload.
6.2. By uploading an image or file to this Website, the Customer explicitly guarantees that they own the legal copyright or possess a valid, active commercial license to print that specific design. Customers are strictly forbidden from uploading trademarks, logos, pop culture properties, or media assets that belong to third-party corporate entities without written authorization.
6.3. Print and its network of independent Vendors reserve the absolute right to reject and cancel any customer order containing material that blatantly infringes on intellectual property rights.
7.1. Platform Disclaimer: To the maximum extent permitted under South African law, Print shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website, or from the products sold by independent third-party Vendors on the platform.
7.2. Product Faults: Print assumes zero liability for customer dissatisfaction regarding specific print registration, layout configurations, text fonts, or color palette shifts introduced by the Vendor, provided the physical product matches the public design mockup displayed on the platform. Liability for defective merchandise remains firmly with the underlying independent Vendor.
8.1. Print is committed to safeguarding personal information in strict accordance with the Protection of Personal Information Act (POPIA).
8.2. Personal details captured at checkout (including shipping names, phone numbers, email addresses, and location data) are processed solely to facilitate order processing, transactional updates via email and WhatsApp, and final courier routing.
8.3. Customers explicitly agree that their delivery metrics may be securely shared with the respective listing Vendor solely to authorize the initial packaging and fulfillment of the purchased product. Vendors are legally barred via separate contractual terms from harvesting, saving, or utilizing this personal information for external personal communications or independent digital marketing pipelines.
These Terms and Conditions shall be governed, interpreted, and enforced in complete accordance with the laws of the Republic of South Africa. Any legal proceedings arising from transactions on this Website shall be subject to the exclusive jurisdiction of the South African courts.