Welcome to the vendor portal of KHREOR FASHION (accessible via [Insert Website URL]) (the "Website"). These Vendor Terms and Conditions ("Terms") govern the partnership, product listings, marketplace rules, and operational obligations of all independent supply and fulfillment partners ("Vendor Partners") interacting with our online storefront.
By registering as a vendor partner, accessing this portal, or listing products on our marketplace, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.1. KHREOR FASHION operates a centralized digital marketplace and apparel platform connecting customers with authorized independent supply and fulfillment partners ("Vendor Partners").
1.2. Centralized Transactions: All customer transactions, billing, payment collections, and primary customer support inquiries are handled centrally through KHREOR FASHION. Vendors agree not to transact independently with customers acquired via the platform.
2.1. Vendor Partners are entirely responsible for the accuracy of product descriptions, stock availability, material specifications, and pricing submitted for display on the Website.
2.2. Vendors warrant that all apparel, textiles, and printed products supplied meet strict quality standards and match the technical representations provided to KHREOR FASHION.
3.1. Vendor Partners must adhere strictly to agreed-upon production and manufacturing windows to ensure timely order dispatch for on-demand custom garments and direct-to-film (DTF) print orders.
3.2. In the event of a manufacturing backlog or delay, the Vendor Partner must notify KHREOR FASHION management immediately to manage customer expectations and courier scheduling.
4.1. Vendor Partners must comply with all requirements under the South African Consumer Protection Act (CPA) regarding manufacturing defects and product standard guarantees.
4.2. Where a return or warranty claim arises due to a material factory defect originating from a Vendor Partner's production batch, the vendor shall absorb or rectify the associated replacement costs as agreed with KHREOR FASHION administration.
5.1. Vendor Partners warrant that they hold all necessary commercial rights, licenses, and intellectual property clearances for any designs, patterns, or brand elements they supply to the platform.
5.2. Vendors agree to fully indemnify KHREOR FASHION against any copyright infringement claims, legal costs, or third-party liabilities arising from vendor-supplied products or artwork.
6.1. Financial compensation and net revenue splits for fulfilled orders are governed by individual vendor agreements established upon onboarding.
6.2. Payouts and escrow reconciliations are processed securely according to agreed-upon administrative cycles, subject to successful order delivery and clearance.
7.1. Vendor Partners must strictly adhere to the Protection of Personal Information Act (POPIA) when handling any consumer data or logistics information shared via the platform.
7.2. Customer contact details and delivery records must be used exclusively for order fulfillment and must never be retained or utilized for independent marketing or unauthorized third-party sharing.
8.1. To the maximum extent permitted by South African law, KHREOR FASHION shall not be held liable for indirect or consequential business losses incurred by Vendor Partners due to platform downtime, courier delays, or third-party disruptions.
These Vendor Terms and Conditions shall be governed, interpreted, and enforced in complete accordance with the laws of the Republic of South Africa, and any disputes shall fall under the exclusive jurisdiction of the South African courts.
10.1. KHREOR FASHION reserves the right to suspend or terminate any vendor partnership immediately in the event of consistent quality failures, policy violations, or breaches of these Terms.